Widerrufsrecht

All returns must be postmarked within fourteen (30) days of the date the product was received. All returned items must be in a new & unused condition, with all original tags and labels attached.

To return an item, please email us at cuteandspookshop@gmail.com.

Place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Cute And Spook

5 North Terrace

Chatton

Alnwick

Northumberland

NE665PT

UK

 

Please note that you will be responsible for all return shipping charges. We would recommend that you use a trackable method to mail your return.

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 

 

Please note: Items must be returned in an unused, re-sellable condition. Any items returned that we suspect have been used/worn (other than to try on) will NOT be refunded.

 

If you have any questions concerning our return policy, please contact us at cuteandspookshop@gmail.com